Depending on your age and the country where you live, some features or content may not be available to you until you are older or until your parent completes your account setup and gives you permission. You have either created an Epic account or requested access to a feature or content that requires permission from a parent or guardian. It says my account needs parental permission.
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When you provide a parent’s email address, we’ll email them to let them know about the account, how to contact us, give them a way to grant additional permissions-such as voice or text chat, purchasing items for money, or accessing a game that is not owned by Epic-and to set up Parental Controls. Why are you asking for my parent’s email address? Depending on your age and the country where you live, some features or content may not be available to you until you are older or until you have permission from a parent or guardian. We ask for your date of birth to enable us to apply settings that ensure the best experience for all players. Frequently Asked Questions Why are you asking for my age?
Players can resend the email requesting consent from a parent or guardian by going to the Epic Account portal and following the instructions under Request Parental Permission. Players can access features that are unavailable in their Cabined Account by having their parent or guardian provide consent and complete the account setup, or when they reach age 13 (or the age of digital consent in their region). While waiting for parental consent in a Cabined Account, younger players or developers using the Epic Games Store Launcher can view and access their library, but will not be able to get new games or access certain Unreal Engine features. Sign in with Epic, including linking accounts to certain external services, such as social media websites or video streaming applications.Downloading games that are not owned by Epic.
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Communicating with other players using voice chat or free text chat.The following features are disabled in a Cabined Account:
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While waiting for parental consent, players will still be able to play Fortnite, Rocket League, or Fall Guys with full access to previously purchased or earned content in-game, but won’t be able to access certain content or features until their parent or guardian provides consent. If a player indicates they are under 13 or their country’s age of digital consent, whichever is higher, their account will be a Cabined Account and they will be asked to provide a parent or guardian’s email address in order to receive consent to access certain features in Epic’s products. Cabined Accounts are a new type of Epic account that will provide a tailored experience that is safe and inclusive for younger players.
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